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Privacy Policy

I&G Contractors Ltd. Privacy Statement

Last Updated: 28th March 2025

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This Privacy Statement explains how I&G Contractors Ltd. (referred to as "we," "us," or "our") collects, uses, and shares your personal data when you visit our website [Your Website Address] (the "Website").

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1. Who We Are

I&G Contractors Ltd. is the data controller responsible for the processing of your personal data collected through this Website. Our registered office is at: Camburgh House, 27 New Dover Rd, Canterbury CT1 3DN

 

You can contact us regarding this Privacy Statement at:

Email: info@igcontractorsltd.com or Postal Address: I&G Contractors Ltd. Camburgh House, 27 New Dover Rd, Canterbury CT1 3DN

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2. What Personal Data We Collect

We may collect the following types of personal data from you:

  • Information you provide directly:

    • Contact Information: Name, email address, phone number, postal address (e.g., when you contact us through a form, subscribe to a newsletter, or make an enquiry).

    • Account Information: Username, password (if you create an account).

    • Order Information: Details of products or services you purchase from us.

    • Communications: Records of correspondence with us.

    • Feedback and Surveys: Information you provide in surveys or feedback forms.

    • Job Applications: Information submitted when applying for a job with us.

  • Information we collect automatically:

    • Technical Data: IP address, browser type and version, operating system, device information, referring website, pages you visit on our Website, and the dates and times of your visits. This information may be collected through cookies and similar tracking technologies (see our Cookie Policy below).

    • Usage Data: Information about how you use our Website, including the links you click, the pages you view, and the content you interact with.

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3. How We Use Your Personal Data

We may use your personal data for the following purposes:

  • To provide and maintain our Website: Ensuring the Website functions correctly and securely.

  • To respond to your enquiries and requests: Providing customer support and addressing your questions.

  • To process your orders: Fulfilling your purchases and managing your account.

  • To send you marketing communications: With your consent (where required), we may send you newsletters, promotional emails, and information about our products or services. You can opt-out of these communications at any time.

  • To personalize your experience: Tailoring the content and information displayed on our Website to your interests.

  • To improve our Website and services: Analyzing user behavior to enhance the functionality and content of our Website.

  • For security purposes: Detecting and preventing fraud and other illegal activities.

  • To comply with legal obligations: As required by applicable laws and regulations.

  • For recruitment purposes: Processing job applications.

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4. Legal Basis for Processing Your Personal Data

We will only process your personal data when we have a lawful basis for doing so under UK law. These bases may include:

  • Consent: Where you have given us explicit consent to process your personal data for a specific purpose (e.g., for marketing communications). You have the right to withdraw your consent at any time.

  • Contract: Where the processing is necessary for the performance of a contract with you (e.g., to process your order).

  • Legal Obligation: Where we are required to process your personal data to comply with a legal obligation.

  • Legitimate Interests: Where the processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that your rights and freedoms do not override those interests. Our legitimate interests may include improving our services, marketing our products (where consent is not required), and ensuring the security of our Website.  

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5. How We Share Your Personal Data

We may share your personal data with the following categories of recipients:

  • Service Providers: Third-party companies that provide services on our behalf, such as website hosting, payment processing, email marketing, analytics, and customer support. These providers are contractually obligated to protect your personal data.  

  • Business Partners: Where necessary to provide a service you have requested.

  • Legal Authorities: When required by law or in response to a valid legal request (e.g., a court order or government investigation).

  • In the event of a business transfer: If we sell or transfer all or part of our business, your personal data may be transferred to the new owner.

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6. International Transfers of Your Personal Data

If we transfer your personal data to countries outside the UK, we will ensure that appropriate safeguards are in place to protect your personal data in accordance with UK law. These safeguards may include:

  • Transferring to countries that have been deemed to provide an adequate level of protection by the UK government.  

  • Implementing Standard Contractual Clauses approved by the UK government.

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7. How Long We Keep Your Personal Data

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.  

The specific retention period will depend on the type of personal data and the purpose for which it is processed. For example, we may retain customer order information for a longer period for tax and accounting purposes.  

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8. Your Rights Under UK Law

Under UK data protection law, you have several rights regarding your personal data, including:

  • The right to be informed: You have the right to be informed about the collection and use of your personal data (which is the purpose of this Privacy Statement).  

  • The right of access: You have the right to request access to the personal data we hold about you.

  • The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.  

  • The right to erasure ("right to be forgotten"): You have the right to request that we erase your personal data in certain circumstances.  

  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.  

  • The right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.  

  • The right to object: You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes.  

  • Rights in relation to automated decision making and profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, unless there is a legal basis for such processing.  

To exercise any of these rights, please contact us using the contact details provided in Section 1. We may need to verify your identity before responding to your request.

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9. Cookies and Similar Technologies

Our Website uses cookies and similar tracking technologies to collect information about your browsing activities. Please refer to our separate Cookie Policy [Link to your Cookie Policy if you have one, otherwise include a brief explanation here] for more information about the cookies we use and how you can manage your cookie preferences.  

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10. Security of Your Personal Data

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, use, disclosure, alteration, or destruction. These measures include [mention specific security measures you have in place, e.g., encryption, firewalls, secure servers].  

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11. Links to Other Websites

Our Website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy statements of any website you visit.  

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12. Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Last Updated" date at the top of the statement. We encourage you to review this Privacy Statement periodically.  

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13. How to Lodge a Complaint

If you have any concerns about how we process your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. You can contact the ICO at: Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF  

Website: https://www.ico.org.uk

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